Epworth Children & Family Services
  • 19-Dec-2019 to 17-Mar-2020 (CST)
  • ILP
  • Webster Groves, MO, USA
  • Salary will be commensurate with education and experience.
  • Salary
  • Full Time

Medical, dental, vision, 401k, STD/LTD


 Job Title:      ILP Case Manager

Reports To:   ILP Program Manager

FLSA Status:  Exempt

Schedule:       Mon-Fri: 8:00a-4:30

Purpose:    The ILP Case Manager is responsible for providing case management to eligible participants. This position is responsible for supporting youth with meeting their goals utilizing a strengths based and trauma informed approach.

The ILP Case Manager is responsible for supporting Epworth's programmatic efforts in service to clients, and in support of the organizational mission, vision and strategy. The programmatic areas for this role consist of Epworth's Independent Living Program (ILP).

This position demonstrates commitment to the mission, vision and values of the agency by engaging in respectful, cooperative relationships with customers (i.e. clients, employees and external stakeholders); being accountable for providing services and ensuring safety to customers while empowering customers in achieving the agency's mission.

Essential Duties & Responsibilities include the following: (Other duties as assigned.)

  • Responsible for making decisions in a timely manner; independently determining next steps related to youth services for medical, education, social and emotional supports; monitor and ensure youth receive identified, necessary resources for quality services
  • Prepare all client paperwork within required timelines
  • Ensure participant files are maintained per accreditation standards
  • Keeps supervisor informed of events, concerns, needs as appropriate
  • Set schedule appropriately to meet participant needs. Including being responsive to emergency needs
  • Formulate goals and plans for assigned clients
  • Prepare records and documentation of all work with clients, including written assessments, treatment plans, case plans, evaluations, and terminations summaries
  • Provide face to face contact with youth as required 
  • Network with members of the community in conjunction with the participants, to further develop their independence and natural network within the community as it relates to parenting
  • Assist the client with problem solving and coping skills related to parenting 
  • Attend meetings in the community with participants as needed (i.e. CD, Family Courts, etc.)
  • Administer agency rules, policies and procedures including attendance, program/department specific procedures, workplace safety, code of conduct, social media, training requirements, and confidentiality

Specific to ILP Program:

  • Teach daily living skills to youth (i.e. cooking, budgeting, etc.)
  • Secure educational and vocational opportunities for clients and help them maintain their participation in continuing education and employment
  • Ensure the upkeep and repair of all Epworth owned and leased properties

Supervisory Responsibilities:  None

Education and/or Experience:   Master's degree in counseling or social work. Experience working with youth.

Language Skills: Ability to read and interpret documents such as safety rules, procedure manuals and treatment plans; ability to write routine reports, business correspondence and procedural manuals; ability to effectively present information and respond to questions from groups of managers, public groups and/or clients.

Reasoning Ability:  Ability to define problems, collect data, establish facts and draw valid conclusions; ability to make independent decisions through application of common sense, data, and knowledge gained through training and education; ability to solve problems and deal with abstract and concrete variables in situations and to synthesize information consistent with the organizational strategy and mission; strong ability to lead, organize and plan; demonstrates high level of responsibility and decision making ability as it relates to client services.

Computer Skills:  Email, Typing, Microsoft Word

Physical Demands: While performing the duties of this job, the employee is regularly required to communicate effectively. The physical requirements of this job includes: sitting, standing, walking and climbing stairs on a regular basis; lifting up to 25lbs, pulling and/or pushing on occasion.

Must be able to transport clients and able to assist with moving.

Work Environment:  Travel in community; may need to transport clients to appointments/ interviews in personal or agency vehicles; some evenings and weekends will be required.

Other: Must be 21 years of age; must possess a valid driver's license; must have consistent personal transportation to provide services; must have auto insurance when using own vehicle to transport clients to appointments and community meetings. 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily, as well as possess the skills and meet the demands outlined in this job description. Upon an individual's request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities, or related to the skills and demands outlined herein.  Epworth will determine if a reasonable accommodation can be made. 

Employee acknowledges and understands that Epworth reserves the right to modify the contents of this job description or to assign alternate and additional duties and responsibilities. Nothing in this job description is intended to alter or alters the at-will nature of employees' employment at Epworth.


Epworth Children & Family Services
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